We offer custom support via Email, WhatsApp and Live Chat.
Please allow us 24 hours to reply, we are a small team and will get back to you as soon as we can, but be assured we will be in-touch.
We are a home-grown online jewellery store which originated in South Africa with a dedicated Silvery team now in Sydney Australia, specialising in Sterling Silver Jewellery which can be personalised.
Logistics & Returns:
94 Willeroo Drive
Windsor Downs
NSW 2756
Australia
Registered Company Address:
LVL 14 SUITE 3A
275 ALFRED ST
NORTH SYDNEY
NSW 2060
Managing Director: Justin Blake
Silvery Workshop:
26 Crassula Road
Cornubia, Durban
South Africa
Telephone: +61 2 8003 7645 (Skype)
8:30AM – 5:00PM (CAT+02:00)
(Monday to Friday)
Dylan Scholtz
12:59 13 Jan 21
Ordered again as my first experience was amazing 2 years back, Totally satisfied once again with the products. I got my... girlfriend is going to love it.The response and delivery time is just amazing, I placed my order and paid on Monday and by Wednesday morning my package was delivered.Keep up the good work and I will definitely recommend you to all.You will definitely see me ordering again from you guys.read more
Mardel Roesstorff
09:41 17 Dec 20
I can not stop raving about Silvery. The service is Amazing. I was informed about every step up until the end. You guys... are absolutely AWESOME. My baby girl loves her earrings and the special gift for my friend is just so heart warming.Thank you Silvery and keep it up. You will have more orders from me 4sureread more
Kathryn Mc Aslin
08:52 09 Dec 20
If you are looking for beautifully crafted, excellent quality, fast and friendly service, then do not order from... anywhere else! Incredibly happy with my purchases. Really reasonably priced for the quality and craftsmanship you receive and beautifully packaged too. You will not be disappointed! 😊read more
Sue Parsons
08:42 08 Dec 20
Absolutely amazing service! I honestly wasn't expecting my order to be ready and delivered in time for my Son's... Birthday, BUT it was delivered early in the morning - Super impressed!They really are brilliant - keep you up to speed with where, in the process, your order is, so you never have to follow up with them.I will most definitely be ordering from Silvery again 🙂read more
bee buikema
15:05 20 Nov 20
I recently had an exceptional experience with Silvery. I ordered a ring for my Godson's 18th birthday on the Tuesday,... and it arrived in Cape Town on his actual birthday on the Friday. The whole process was seamless, very user-friendly, the delivery was very quick, and the product is beautiful! They kept me informed of the progress and all communication was friendly and prompt. I am very impressed! Many thanks to the Silvery team! Beeread more
Naldo Welthagen
13:21 19 Nov 20
Amazing shop.They were very helpful with a custom order that isn't exactly what they usually do and did everything... they can to help me.I got a wonderful peice of jewelry for my girlfriend.Really a great experience.I will recommend them to anyone wanting to get custom silver jewelry.read more
Lauren Lowenburg
21:41 18 Nov 20
I love Silvery not only for their beautifully handcrafted jewellery and options to personalize pieces, but also for our... easy they make the online shopping experience right through to receiving delivery. They have excellent customer service. And if you need to return an item or have it changed, nothing is too big of a problem. I would most certainly recommend Silvery to everyone who wants a feel good personable shopping experience while ordering your custom jewellery. 10/10read more
Ursule Du plessis
11:43 07 Oct 20
I decided to spoil myself for my birthday and came across Silvery on the google search engine. I've just received my... necklace today and I'm very happy with my order (I didn't even have to wait that long to receive my order). The engraving is done neatly and it's a perfect gift to myself. I'll definitely be ordering from Silvery again! Thank you to all involved in making this beautiful piece of art. Keep up the good work!read more
Chantelle Joubert
08:54 30 Sep 20
I highly recommend Silvery, they are fast, efficient and easy. I received my package quick and without any hassle. You... could not go wrong with Silvery Jewellery.read more
A Google User
15:25 15 Sep 20
Thanks so much for quick service delivering my necklace to Cape Town. The process was seamless and very professional. ... WOWread more
Jordy Delport
18:46 13 Sep 20
There came no card with the order even though I filled in the card details. Shipping was quite fast and ring is good... quality bit disappointed in the size and I chose the right one but was too small.read more
Mary Martin
10:48 09 Sep 20
Exceptional service! I paid for a custom made piece of jewellery on the Monday and I received the item on Wednesday... morning. The jewellery was perfectly made to my request and all they had was a photo to go by. By far exceeded my expectations and will definitely recommend Silvery Jewellery!Thank you Ashton and Shanal for your friendly, professional and speedy service!read more
Ryan van der Watt
09:15 07 Sep 20
Brilliant products, excellent service, speedy delivery, & exceptional after sales support by their Brand Manager, Nadia... Jonker! Thank you so much!!read more
Chantél Steyn
08:11 02 Sep 20
In an age where bad service is the norm it was an actual shock to my system to receive such good service from Silvery. ... I am beyond impressed to say the very least. I placed an order for a custom 925 silver ring on 24 August 2020 and received the ring mid day 28 August 2020. I am astounded by the speed and excellence the ring was made. The detail of the fingerprint engraving is beautiful and my fiance is utterly and completely happy. Your amazing service has added an additional level of wonder to our soon to be nuptuals. Again thank you so very much.read more
Tracy-Ann Ralphs
16:28 01 Sep 20
Silvery have given me excellent service for a few years now. Their workmanship and attention to detail is spectacular... and their customer service superb.read more
Chais whait
10:56 31 Aug 20
Quality work and excellent customer service. Definitely will be using them again.
Eryn Tuckett
10:06 27 Aug 20
Ordered two beautiful engraved rings that came and didn’t fit. Emailed Timika at Customer Service and they collected... them, resized and sent them back quickly! Absolutely in love with this brand ! 10/10 would recommend!read more
Chelsey Maestrami
10:15 26 Aug 20
Absolutely love the quality & designs Silvery has to offer! If you are looking for an amazing personalized gift this is... the place! The customer service is fantastic too.read more
Liza Booysen
13:05 12 Aug 20
Super fast service received! The product is amazing and the personalized gift card is truly special. I am extremely... happy and excited to share this gift. I can definitely recommend Silvery and I will support them again!read more
cecilia nel
08:05 22 Jul 20
The service was amazing. My order is beautiful, it was delivered on time. I would order from Silvery again. Thank you... so much for helping me get the most special gift ever, i love your jewelry, its special unique and service was great.read more
Phindi Mngomezulu
11:07 08 Jul 20
I had an amazing experience with silvery jewellery. I ordered a personalized key ring and earrings and they surpassed... my expectations. I would definitely recommend this company to my loved ones. And they were also delivered on time as I was able to track them.read more
Michael Stevens
13:25 02 Jul 20
What a magical experience. With limited time they were amazing at fulfilling my order. It came out better than I could... have imagined and the delivery was prompt.Thanks to the team at Silvery Jewellery for pulling out all the stops for me and more. I will definitely recommend them to everyone. Fantastic gifts.read more
Jadine van der Colff
19:32 30 Jun 20
Based in the Netherlands, ordered a belated gift for my sister during COVID and Silvery managed not only to deliver a... very beautiful gift on my behalf but they did it on time. They especially made great effort in beautifying my personal message. Great value and sentiment from order to delivery!read more
Daniela Monsanto
12:28 26 Jun 20
I am incredibly impressed by Silvery! I am very happy with my order. It is perfect and beautiful! I am impressed by... their service and how quickly I received it, given the current circumstances! I was promised to receive it within 3 to 5 days once manufactured. However, I was surprised to see my order was delivered to me in Johannesburg the very next day.Thank you so much! I will definitely order through Silvery in the future!!!read more
Chantal Haasbroek
12:12 24 Jun 20
The Silvery Team is a team on another level. They go over and above to assist you with your queries and concerns, help... you and advise you on the best for you as a customer and the team to make your wishes come true. Their quality in work is beyond amazing and you can feel the love in what they do when dealing with them. Thank you Tashmika & team for the amazing people that you are.read more
Lolly Matikinca
17:17 16 Jul 19
Silvery is incredible! My partner and I couldn't be more pleased with the quality of service received. Our rings are... exactly what we want!! They have staff that prove time and again how professional they are and how they are focused of ensuring they provide the best customer experience.read more
