Have an idea? Seen something you like?
The most efficient way for you to find out if we are able to assist you is to fill in the form on this page. If you have seen something special that you would like to have custom created by our skilled jewellers… let us take a look and we will provide you with an official quote. Feel free to contact us on:
Frequently Asked Questions:
How long does it take for Silvery to respond?
We always aim to respond on the same day, during business hours, Monday to Friday. However, custom quotes do require a bit more time in terms of the quoting process.
How long does it take to craft a custom created item?
To craft a custom design normally takes 3 – 5 working days, depending on the complexity we may require an extra day or two.
Can I expedite or speed up the process?
Unlike with our personalised product selection on our website we are unable to speed up the handmade production time for custom created designs. If your order is urgent we suggest purchasing something off our website.
Can I create an item with my favourite brand’s logo on?
Most branded items are subject to copyright and without official permission from the owner of the company or brand we are unable to work with any protected imagery or logos.
What metals does Silvery work with?
We use 925 Sterling Silver and 9kt Gold to create custom designs.
What gemstones are available to use in designs?
We predominantly work with CZ’s (cubic zirconia) and diamonds, however we can arrange for almost any stone to be placed into your item upon special request.
Can my item be sent to me?
Yes, we courier all orders directly to our customers using our courier partner. Collection from our Durban workshop is by appointment only.